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| Converged Solutions and Services Partners with VoiceGard to Provide Cost-Effective Disaster Recovery and Business Continuity Solutions for Telecommunication Systems Small to Mid Sized Companies to Reap the Benefits of Voice Recovery in the Event of a Emergency DELRAY BEACH , FL, May 12, 2005 - Converged Solutions and Services, an industry leader in telecommunications, announced today that the company has partnered with VoiceGard, the leader in developing and implementing business continuity solutions for today's business communication recovery needs. The strategic partnership will enable Converged Solutions and Services to provide small to mid sized businesses with cost-effective disaster recovery and business continuity solutions for their telecommunication systems. By having VoiceGard’s voice recovery plan in place companies will have the ability to continue normal operations in the event of an emergency or natural disaster. The need for voice communications is essential to the success of any business - a missed phone call from a customer can be the difference between success and failure for any business. Most organizations have some form of disaster recovery program for their data network and no solution in place to handle their inbound/outbound telephone calls during a service effecting outage. These types of outages include power outages, system failures, nature related events, corporate relocation, and mandatory evacuations. According to the U.S. Department of Labor, 43% of businesses experiencing a disaster never reopen, and 29% of those that do reopen go out of business within two years. Therefore, it makes perfect sense for companies to protect their telecommunications infrastructure and have the ability to continue operations if any emergency should arise. Specializing in voice recovery, VoiceGard’s Voice over IP (VoIP) based network solution has been developed to support all telephone systems. The VoiceGard Recovery Center (VRC) provides 24x7 customer support and will route a company’s business calls ensuring that phone service is restored within 4 hours of declaring a service affecting outage. Additionally, VoiceGard guides organizations in developing a comprehensive recovery plan. The plan is accessible through an interactive web-enabled customer portal. Once completed, the telecommunications recovery plan is always available, and a Business Continuity Planner will update a customer’s plan or print it at any time. The plan is tested once a year and all results are stored online under the customer’s account. “After conducting a thorough analysis of the market, we determined that VoiceGard stood out among the competition as offering the premier voice recovery solution,” said Mark R. Kruger, Converged Solutions and Services’ chief technology officer. “We’re excited about this strategic partnership because it is critical that our customers have a plan in place so they can provide continued service to their customers, especailly with the natural disasters and outages that occur annually in Florida. We strongly believe that it is our duty to ensure our customers’ telecommunicatons investement and make them aware of the latest technology that will keep it secure, while at the same time preparing them for future growth.” About Converged Solutions and Services Converged Consulting, Inc., founded in 1998 by Mark Kruger, formed Converged Solutions & Services (CSS) in June 2004 to provide customers with a combination of the industry’s most comprehensive and proven voice, data, and video integrated solutions and the unmatched expertise of its VoIP telephony and data engineers. With over 20 years of industry experience, CSS is a customer-driven and results-oriented Value Added Reseller. Their team of factory certified professionals assists businesses with all phases of planning, design, installation and maintenance for their communications systems. CSS is a state certified network infrastructure provider offering total on-site project management from start to finish. The company services customers of all sizes throughout Florida and the Caribbean. For more information on CSS, please call (561) 272-1211 or visit www.cssvoip.com. About VoiceGard VoiceGard headquartered in Cherry Hill, NJ is the leader in developing & implementing business continuity solutions for today's business communication recovery needs. Specializing in voice recovery, our Voice over IP (VoIP) based network solution has been developed to support all telephone systems. The VoiceGard Recovery Center (VRC) provides 24x7 support and will route your business calls ensuring your phone service is restored with minimal interruption. Our consultants will assist with developing, documenting and testing a Business Continuity Plan (BCP) specific to your organizations requirements to ensure routing capabilities and service compliance. For more information please contact Jim McFadden @ (866) 331-GARD or visit our website www.voicegard.com. VoiceGard: Converged Solutions and Services: Technology Assurance Group: VoiceGard: the VOICE of disaster recovery |